FAQ

Ordering & Products

Choosing the right couch depends on your room size, lifestyle, and how you plan to use your space.

We recommend considering:

  • Room dimensions
  • Doorways and hallways
  • Seating needs
  • Preferred comfort level
  • Overall interior style

Our team is available to help you find a piece that fits your home.

Before purchasing, we recommend measuring:

  • Door width
  • Hallway width
  • Stairway clearance
  • Elevator dimensions (if applicable)

Furniture dimensions can be found on each product page to help you plan your delivery.

Yes. Tempest couches are designed for daily living with a focus on comfort, durability, and long-term performance.

Each piece is crafted to maintain its structure, comfort, and appearance through normal residential use.

Materials & Craftsmanship

Our furniture is designed using carefully selected materials chosen for comfort, durability, and appearance.

Specific materials and construction details may vary by collection and product.

We strive to represent every product as accurately as possible. However, slight variations may occur due to:

  • Screen settings
  • Lighting conditions
  • Natural material variations

These small differences are part of the character of each piece.

Yes. If you have a foam model, the appearance immediately after delivery is expected.

Please allow up to 6 days for the foam to fully expand and reach its intended shape.

Delivery & Shipping

We currently offer delivery throughout the United States, excluding:

  • Hawaii
  • Alaska

Delivery timelines vary depending on product availability, location, and order volume.

You will receive updates throughout the process and be contacted to arrange your delivery appointment.

Before your delivery arrives, please ensure:

  • Pathways are clear
  • Doorways and hallways are measured
  • The room is ready for your new furniture

Proper preparation helps ensure a smooth delivery experience.

Returns & Warranty

Yes. Customers may return furniture within 60 days of purchase as outlined by our Comfort Craftsmanship Warranty.

Customers are responsible for return shipping costs.

Our warranty protects against manufacturing defects and material failures under normal residential use.

Coverage includes:

  • Frame & Structure — 5 years
  • Cushion Retention — 5 years
  • Hardware & Connectors — 5 years
  • Stitch & Seam Protection — 3 years
  • Upholstery Integrity — 3 years
  • Color Harmony Protection — 3 years

For full details, please visit our Warranty page.

The warranty does not cover:

  • Normal wear and tear
  • Misuse
  • Commercial use
  • Improper assembly
  • Pet damage
  • Stains
  • Outdoor exposure

Care & Maintenance

To maintain your furniture:

  • Avoid direct prolonged sunlight exposure.
  • Clean spills promptly.
  • Follow recommended cleaning methods for your upholstery type.
  • Avoid harsh chemicals.

Modular pieces are designed for flexibility, but modifications outside the intended design may affect warranty coverage.

Still have questions?

Our team is happy to help.

Email:

tempestfurniture@gmail.com

Please allow up to 48 hours for a response.